Job Description
Description Summary: The HR People Analytics Internal Consultant is a valuable member of the HR People Analytics Team and reports to the Director of HR People Analytics. This role is responsible for the development, deployment, and maintenance of our HR People Analytics program (under the guidance of the Director). This role supports the back-end functions of data management, delivery, and analytics as well as partners with our business leaders to help them extract meaningful insights and action the data. This role will support a portfolio of planned and ad hoc initiatives that will leverage HR data analytics to support the organization with strategic decision making, improved operational performance, reduction of risk, complex problem solving, and strategy deployment. They will partner with leaders and team members within and external to HR to deliver quality and timely results and service. They will support the operations of our HR Analytics Platform.
Responsibilities - Data Analytics Specific Duties and Responsibilities
1.1. Provides partnership and service to our business leaders in delivery, organization, and analysis of data. Works with our business leaders in extracting meaningful insights. The HR People Analytics Internal Consultant provides recommendations and guides action planning/process improvement with our management/director level customers.
1.2. Applies People Analytics to fiscal year goals, system scorecard, and optimization projects
1.3. Applies people analytics to business specific problems and opportunities
1.4. Ability to identify trends, patterns, and connects data points to help the business user understand and articulate the story.
1.5. Versed in survey design and methodology. Ability to apply statistical analysis to inform target setting and provide additional context.
1.6. Contributes to operational day-to-day people analytics work. This can include responsibilities related to deployment, break/fix, Q&A, optimization. Examples of this type of work include System scorecard support, CHRO scorecard, Engagement survey design/deployment (as well as other system surveys), exit interview data extraction and analysis, deployment and results, operational reporting, comp and benefits metrics, talent strategy metrics, DEI metrics, turnover and retention, engagement data (physician and employee), etc.
1.7. Supports regulatory and compliance reporting and analytics. Supports HR audit portfolio with requested data need.
1.8. .Ability to visualize the data and create compelling and visually appealing presentations as needed
1.9. Partner with Internal Communications Team to create communications plan for various initiatives
1.10. Develop end user training materials and deliver training as needed
- Back End Operational Responsibilities
2.1. Ability to work within the People Analytics platform and other associated systems to extract/clean/manipulate/organize data
2.2. Dashboard development and support, survey design and delivery, and reporting responsibilities.
2.3. Responsible for working with our IT partners, vendors, and other consultants to run Q&A
2.4. Provides break/fix, troubleshooting, and ongoing maintenance support
2.5. Ability to identify defects, perform root cause analysis, and recommend and deploy mistake proofing mechanisms
2.6. Maintain change log and history to ensure appropriate documentation exists for business context
2.7. Partners with HRIS, Payroll, and other stakeholders on overseeing HR Data Governance model, and associated data cleanup efforts.
2.8. Maintains an environment that promotes data integrity through security controls and access controls. Maintains data privacy when it comes to personal employee information. Develops protocols for how we manage private/privileged information.
3.1. Demonstrates a customer service mindset. Ability to understand the needs and expectations of our customers and ensures a �customer first� guiding principle is embedded in the team operations.
3.2. Operates independently with help and guidance from leadership
3.3. Communicates effectively with leaders (managers and directors) within the organization. Ability to adapt communication styles for different audiences. Ability to read their audience, deduce needs, and act accordingly.
3.4. Possesses a growth mindset, ability to see the opportunities where others may see barriers. Comfortable with change and ability to partner with others through change.
3.5. Ability to challenge the status quo appropriately, share ideas/concerns, speak up early to avoid problems later. High degree of critical thinking skills, particularly with data analysis and approach to problem solving.
3.6. Posses a high degree of emotional intelligence. Maintains an understanding of one�s own emotions and the effects of them on performance and relationships.
3.7. Maintains an attitude of curiosity vs judgement in all interactions with team, stakeholders, peers, and leadership.
- Relationship Responsibilities
4.1. Responsible for stakeholder engagement at the Directors, Managers, and Staff
4.2. Builds and maintains collaborative, respectful, and productive relationships with peers, team, HR leadership, and all stake holders.
4.3. Manages a close working relationship with IT, Payroll, and HRIS counterparts. Translates business needs to technical requirements at the operational level.
4.4. Participates and supports a high performing team.
4.5. Educate other HR teams on people analytics initiatives, systems, and results so they can better support their business.
Education Other Information: Bachelor’s Degree
Experience - Minimum 3 years’ experience with a demonstrated competency in related core HR/Data Analytics platforms, processes, analysis
- Preferred experience working as a program/project manager, facilitator, and/or PI methodology experience.
- Possess a high level of customer service skill. At least 3 years’ customer service experience.
- Experience with technology including HRIS systems, Data Analytics platforms, database/reporting tools
- Strong leadership and team-building skills. Ability to effectively manage daily team operations.
- Excellent interpersonal skills, communication skills, positive attitude, and the ability to mentor and encourage team members to contribute to the team’s productivity.
- Strong organizational skills and the ability to focus and prioritize.
- Well-developed problem-solving skills; able to develop creative solutions to resolve difficult or unusual problems.
- Ability to adjust to constantly changing priorities; be able to multitask and prioritize tasks during peak periods and remain productive during slow periods; exercise patience and professionalism during stressful situations.
- Ability to work responsibly without direct supervision.
Working Conditions Manual: Some manual skills/motor coord & finger dexterity
Occupational: Little or no potential for occupational risk
Physical Effort: Sedentary/light effort. May exert up to 10 lbs. force
Physical Environment: Generally pleasant working conditions
Company: Nuvance Health
Org Unit: 1854
Department: Process Optimization-Data Analytics
Exempt: Yes
Salary Range: $40.43 - $75.10 Hourly
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