Job Description
About the Role
As a Customer Experience Representative, you'll be the first in-person point of contact for customers selling their vehicles through an online platform. Your role is to ensure a smooth, friendly, and professional experience from start to finish. You'll travel to customer locations, complete vehicle inspections, and guide them through the final steps of the selling process-all while delivering top-tier customer service.
Key Responsibilities
+ Manage 6 to 8 customer appointments per day, traveling in a company-provided vehicle.
+ Provide a warm, professional greeting and guide customers through the vehicle handoff process.
+ Conduct a visual inspection of the vehicle and complete digital paperwork using a tablet.
+ Accurately document all necessary information in the customer tracking system.
+ Maintain a safe driving record and follow all driving policies and procedures.
+ Collaborate with team members and assist with additional tasks as needed.
What You Bring
+ A customer-first mindset with strong communication and interpersonal skills.
+ Self-motivation and the ability to work independently while staying aligned with team goals.
+ Comfort with using technology such as tablets and mobile apps.
+ A goal-oriented attitude and the ability to adapt in a fast-paced environment.
Requirements
+ High School Diploma or equivalent.
+ Must be 18 years of age or older.
+ Valid driver's license with a clean driving record.
+ Ability to lift light items and be on your feet for extended periods.
*Pay is different for each location*
Pay and Benefits
The pay range for this position is $16.00 - $18.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Tolleson,AZ 85353.
Application Deadline
This position is anticipated to close on Jul 25, 2025.
About Aston Carter:
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email
[email protected] (%
[email protected]) for other accommodation options.
Job Tags
Temporary work,