Job Description

At ScionHealth , we empower our caregivers to do what they do best. We value every voice by caring deeply for every patient and each other. We show courage by running toward the challenge and we lean into new ideas by embracing curiosity and question asking. Together, we create our culture by living our values in our day-to-day interactions with our patients and teammates.

Job Summary

• The Risk Management Specialist is responsible for investigating potential liability claims, identifying high-risk trends, educating staff on risk mitigation strategies, and collaborating with internal teams to improve patient safety and reduce professional liability exposure
• This role serves as the first point of contact for facility-level risk issues and supports process improvement across the organization

Essential Functions

• Independently assesses and supports risk management needs across assigned facilities including community hospitals, specialty hospitals, and post-acute assets
• Develops and delivers risk management education and training to facility and regional staff
• Facilitates monthly meetings with regional clinical teams to review trends, adverse events, claim activity, and regulatory outcomes
• Coordinates with Legal, Compliance, Clinical Operations, and Claims teams to address and mitigate identified risks
• Conducts on-site investigations into adverse events with high claim potential under the direction of legal counsel
• Acts as first responder to facility leaders and regional teams regarding risk-related questions
• Directs facility response plans for potential or actual risk events and reports to the liability claims team
• Maintains detailed logs of interventions and educational sessions in a secure and confidential database
• Intervenes with patients, residents, and families to address and resolve concerns, aiming to reduce liability exposure and avoid formal claims

Knowledge/Skills/Abilities/Expectations

• Strong background in clinical care or healthcare operations, preferably in long-term or acute care
• Excellent investigative, analytical, and problem-solving skills
• Working knowledge of healthcare regulations and risk management best practices
• Strong written and verbal communication and presentation abilities
• Effective interpersonal skills and ability to manage sensitive or conflict-prone situations
• Proficiency in Microsoft Office and risk management software systems

Education

• Bachelor’s degree in a healthcare-related field required
• Nursing degree preferred

Licenses/Certifications

• RN or Certified Professional in Healthcare Risk Management (CPHRM) preferred but not required

Experience 

• Minimum 2–5 years of experience in nursing, clinical operations, risk management, or liability claims

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