Salesforce Technical Lead Job at VDart Inc, New York, NY

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  • VDart Inc
  • New York, NY

Job Description

Job: Salesforce Technical Lead

location: NY (Hybrid)

Duration : 12 Months

Primary job duties/responsibilities:

Objectives of this role

  • Design, operate, and integrate Salesforce systems to enable efficiencies in key areas of the business
  • Provide coaching in best practices for Salesforce administration and implementation to enhance user experience
  • Use Salesforce automation to streamline internal processes
  • Manage multiple stakeholder engagements and work with relevant team members to learn project requirements, facilitate process analysis sessions, and develop technology solutions
  • Identify project issues and risks, and present alternatives for alleviating or resolving them

Responsibilities

  • Design, build, and deliver tailored solutions for the business using Salesforce and other connected technologies
  • Provide day-to-day administration, troubleshooting, and maintenance for the connected Salesforce platform
  • Support continued build-out of key reports and dashboards, data administration, and integrity upkeep
  • Adhere to and promote best practices, and design the guidelines for security procedures

Required skills and qualifications

  • 10 or more years of experience with technical implementations
  • Advanced experience with Salesforce configurations in area of Roles, Profiles and Permission sets
  • Background in CRM process design and implementation
  • Experience with enterprise integration tools and ETL (extract, transform, load) tools
  • Strong presentation and communication skills

Preferred skills and qualifications

  • Bachelor's degree or equivalent
  • Experience with CRM software Salesforce
  • Experience with visualization tools such as PowerBI
  • Experience with system integrations
  • Experience with Einstein and AgentForce
  • Experience with Territory Management
  • Experience with Platform events

Key Skills: Salesforce, Sales Cloud, Territory management, Einstein Analytics

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